Due to a high volume of repair requests, the NYC Parks Department uses this rating system to manage their backlog. Walkways with a "Severity 1" rating—typically representing a vertical trip hazard of over 2 inches—are prioritized for immediate action under the Trees and Sidewalks Program. Knowing your sidewalk's priority rating helps you decide whether to wait for city assistance or hire a private contractor to quickly clear an active DOT sidewalk violation.
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